Google
“Ben has been absolutely outstanding to work with. He saved Goulburn Transport a substantial amount of money, and we couldn’t be happier with the result. His professionalism, knowledge, and can-do attitude were first class from start to finish. Ben went above and beyond, made the whole process simple, and delivered real value for our business.”
Sean Toal
May 2026
Trustpilot
“At Beachlands Plumbing and Fabrication we love Thaine! He makes life so easy! Calls us to remind us when invoices are due, never hassles us, and always gets us the best insurance deal. I thought all brokers were painful, however I will only use Thaine for my larger, harder to insure equipment!”
Beachlands Plumbing
Feb 2026
Google
“I had an excellent experience with Shielded Insurance Brokers, and especially with Dan who looked after my claim. The entire process was handled with professionalism, patience, and clear communication from start to finish… His support genuinely made a stressful situation much easier to manage, and thanks to his help my business was able to keep running without interruption.”
Grand Transport
Feb 2026
Trustpilot
“Tyler was very prompt in insuring a specialty piece of equipment that other insurers couldn't. Very professional and would highly recommend.”
CW Hydro
Nov 2025
Google
“We as a business have entrusted Shielded insurance brokers for many years & will continue to do so. Their knowledge & expertise is exceptional & they go the extra mile no matter what. Great team, great service & always chasing the best deal!”
Matt P
Sep 2026
Trustpilot
“As a first time customer being referred by an existing customer of Shielded Insurance I found Jack very efficient and prompt insuring our equipment.”
SENTIENT PTY LTD
Jul 2025
Google
“We have been insured with Shielded for the last year and unfortunately had a break and enter and lost very valuable equipment. Alex Shipman and all the team at Shielded were excellent to deal with and managed my claim and had everything finalised fast. I’ve never had to make a claim like this and only ever heard bad stories so I assumed this was going to drag out for 6-9 months but I’d say we barely made it over 6 weeks. Very happy.”
ben archard
Aug 2026
Trustpilot
“Matt was extremely helpful and went out of his way to find the right insurance for my specific equipment.”
Richard
Jul 2025
Google
“I had quotes from previous brokers and the pricing was outrageous. Kharn was my contact at Shielded. He was a legend. Did the work. Got multiple quotes fast, he was on the phone ringing me about any additional questions the insurance companies required from our company so he could get the quotes completed promptly. Highly recommend.”
Tim Austin
Sep 2026
Trustpilot
“Jesse was professional and realised quickly exactly what sort of cover I needed for my equipment and set it all up well before I picked the equipment up. Looking forward to dealing with Shielded Insurance and Jesse in the future.”
Andy Kyris
Jun 2024
Google
“The service was professional, responsive, and efficient throughout my recent insurance claim. They took much of the stress and hard work off my shoulders, guided me through the process, and helped achieve a quick resolution. Communication was excellent, and I always felt supported and informed.”
Matt Blachford
Jul 2026
Trustpilot
“Really quick and knowledgeable service over the phone. Helped to determine the details of my equipment, asked relatable specific questions as to my needs and requirements and gave a very reasonable quote which I was happy to take them up on.”
Happy Customer
Apr 2024
Google
“Have had a long and stressful challenge dealing with my insurer however it turns out that my insurance broker actually provides the help! Worth going through a broker that really knows their stuff.”
Ralph Bragg
Jul 2026
Trustpilot
“Really helpful in finding a good price for insuring my work equipment. Great to have someone who knows the products available and can present the options. Very happy it's all done without me losing it at the laptop.”
Daniel Renehan
Sep 2023
Google
“Tim Cantwell from the very first conversation has been a pleasure to deal with! Knows his stuff, responds instantly and is always available. First class customer service!!! A++ Thanks Tim!!!!”
James McKinlay
Apr 2026