Motels, hotels, B&Bs, caravan parks and short-term rentals. A dedicated accommodation broker who tailors the policy to how you actually operate.
Trusted by 30,000+ clients Australia-wide
We aim to answer all calls within 3 seconds
Backed by our Price Promise
Property, public liability or a full business package for accommodation businesses Australia wide
Finding the right insurance for an accommodation business can be time consuming. You get your own accommodation broker, who goes to market across 10+ insurers and tailors cover to your property, your guests and how you trade.
Three steps, and we do the legwork.
We go to 10+ insurers and come back with options that fit your accommodation business. Same-day quotes available.
Pick the option that suits and we handle the paperwork.
Named #1 Top Brokerage 2025, trusted by 30,000+ clients, and with you long after the policy is sold.
We insure hotels, motels, B&Bs, caravan parks, backpackers and short-term rentals across Australia.
Named #1 Top Brokerage 2025 and rated 4.9/5 on Trustpilot and 4.7/5 on Google from over 12,000 reviews.
Our renewals team reviews your cover and price every year, so it keeps pace with your business.
Notify a claim 24/7. Our dedicated claims team deals with the insurer for you, so you can keep looking after guests.
“The claims experience was made so easy.” – Scott B., Google review
Real reviews from motel, hotel and short-term rental owners we've insured across Australia.
“Ben has been absolutely outstanding to work with. He saved Goulburn Transport a substantial amount of money, and we couldn’t be happier with the result. His professionalism, knowledge, and can-do attitude were first class from start to finish. Ben went above and beyond, made the whole process simple, and delivered real value for our business.”
“Jake Shally understands my needs for the motel business insurance. He knows the job and gets clients' requirements done.”
“I had an excellent experience with Shielded Insurance Brokers, and especially with Dan who looked after my claim. The entire process was handled with professionalism, patience, and clear communication from start to finish… His support genuinely made a stressful situation much easier to manage, and thanks to his help my business was able to keep running without interruption.”
“Jake sorted everything out for us and made all our policies align on the same renewal date and saved us a lot of money. Have recommended him to all our hotel associates.”
“We as a business have entrusted Shielded insurance brokers for many years & will continue to do so. Their knowledge & expertise is exceptional & they go the extra mile no matter what. Great team, great service & always chasing the best deal!”
“Best price for Airbnb coverage. Great knowledge and suggestions. Thanks.”
“We have been insured with Shielded for the last year and unfortunately had a break and enter and lost very valuable equipment. Alex Shipman and all the team at Shielded were excellent to deal with and managed my claim and had everything finalised fast. I’ve never had to make a claim like this and only ever heard bad stories so I assumed this was going to drag out for 6-9 months but I’d say we barely made it over 6 weeks. Very happy.”
“Dane was very helpful in finding insurance for our Airbnb property. He researched and found a better deal than what we had already.”
“I had quotes from previous brokers and the pricing was outrageous. Kharn was my contact at Shielded. He was a legend. Did the work. Got multiple quotes fast, he was on the phone ringing me about any additional questions the insurance companies required from our company so he could get the quotes completed promptly. Highly recommend.”
“The service was professional, responsive, and efficient throughout my recent insurance claim. They took much of the stress and hard work off my shoulders, guided me through the process, and helped achieve a quick resolution. Communication was excellent, and I always felt supported and informed.”
“Have had a long and stressful challenge dealing with my insurer however it turns out that my insurance broker actually provides the help! Worth going through a broker that really knows their stuff.”
“Tim Cantwell from the very first conversation has been a pleasure to deal with! Knows his stuff, responds instantly and is always available. First class customer service!!! A++ Thanks Tim!!!!”
Choose the level of cover that suits your business. We can quote more than one option.
Property, liability and business cover combined in one accommodation business policy.
Quote a full packageCover for your buildings and contents, plus public liability if a guest or visitor is injured or their property is damaged.
Quote property & liabilityCover for your buildings, fit-out and contents against insured events such as fire, storm and theft.
Quote property coverPublic liability cover for injury or property damage to guests, visitors and the public.
Quote liabilityReviewed by Joshua Scutts, Shielded Insurance Brokers · Updated October 2026 · General information only
We know accommodation insurance and the businesses that need it.
We arrange cover for all types of accommodation businesses, including hotels, motels, short-term rentals and Airbnb properties, bed & breakfasts, caravan parks, backpackers and hostels, serviced apartments, pubs and other associated businesses, Australia wide.
You can choose liability only, property only, property and liability, or a full business package. Your broker will talk through how you operate and recommend the combination that suits your business – and we can quote more than one option so you can compare.
Public liability is one of the most important covers for accommodation providers, because guests and visitors are on your premises every day. It covers your legal liability if someone is injured or their property is damaged because of your business. Some councils, landlords, booking platforms and lenders may also require it.
Not always. Many home and landlord policies limit or exclude cover when a property is let to paying short-term guests. Tell us how your property is used and we'll find a policy designed for short-term letting.
Premiums depend on the type and size of the property, the number of rooms or sites, location, building construction and age, the facilities you offer (such as pools or restaurants), your claims history, and the excess and cover options you choose.
Contact us at Shielded Insurance on 1800 97 98 99 – you can notify a claim 24/7. Our dedicated claims team will guide you through the process and deal with the insurer on your behalf.
