Google
“Ben has been absolutely outstanding to work with. He saved Goulburn Transport a substantial amount of money, and we couldn’t be happier with the result. His professionalism, knowledge, and can-do attitude were first class from start to finish. Ben went above and beyond, made the whole process simple, and delivered real value for our business.”
Sean Toal
May 2026
Trustpilot
“The renewal process for my business property insurance was super simple. The team are always approachable. I don't need to call the office often but on the odd occasion that I do need to ask a question, the team is super helpful and super polite. And as a bonus, they found me a more affordable policy this year saving almost $1,000. Well done”
Mark Lazarevich
Sep 2026
Google
“I had an excellent experience with Shielded Insurance Brokers, and especially with Dan who looked after my claim. The entire process was handled with professionalism, patience, and clear communication from start to finish… His support genuinely made a stressful situation much easier to manage, and thanks to his help my business was able to keep running without interruption.”
Grand Transport
Feb 2026
Trustpilot
“When my insurance premium renewal came up for October, the team didn't just send an invoice—they took the time to shop around and see if they could secure a lower rate for my business. They acknowledged the cost pressures small businesses face and understood that even a minor saving is beneficial to our bottom line. That level of empathy, effort, and proactive care is so rare to see. Easy 5 stars! …”
Claire Ritchie
Sep 2026
Google
“We as a business have entrusted Shielded insurance brokers for many years & will continue to do so. Their knowledge & expertise is exceptional & they go the extra mile no matter what. Great team, great service & always chasing the best deal!”
Matt P
Sep 2026
Trustpilot
“I highly recommend Shielded Insurance. Claudine was extremely helpful in sourcing the right insurance cover for our business, Sunshine Coast Mobile Caravan Repairs. She took the time to understand our needs, answered all of our questions and made the whole process straightforward and easy. The pricing was also very competitive compared with other options we looked at, which was a big plus for a new business. …”
Sunshine Coast Mobile Caravan
Sep 2026
Google
“We have been insured with Shielded for the last year and unfortunately had a break and enter and lost very valuable equipment. Alex Shipman and all the team at Shielded were excellent to deal with and managed my claim and had everything finalised fast. I’ve never had to make a claim like this and only ever heard bad stories so I assumed this was going to drag out for 6-9 months but I’d say we barely made it over 6 weeks. Very happy.”
ben archard
Aug 2026
Trustpilot
“Dan is amazing! I have been trying to find a proactive Insurance Broker for the last 5 years and was at my wit's end when I stumbled across Dan at Shielded Insurance. I am moving all my business insurance to him as I know it is in good hands. The pricing is great and when he states he will respond in 24 hours... he responds! … Highly recommend Dan for all your business needs.”
SHADE CHIC PTY LTD
Aug 2026
Google
“I had quotes from previous brokers and the pricing was outrageous. Kharn was my contact at Shielded. He was a legend. Did the work. Got multiple quotes fast, he was on the phone ringing me about any additional questions the insurance companies required from our company so he could get the quotes completed promptly. Highly recommend.”
Tim Austin
Sep 2026
Trustpilot
“Dan Lean is a fantastic and exceptionally professional broker. He knew exactly what our business needed in terms of complete insurance coverage and he was able to complete our policies within a day. Outstanding service and a very nice person to work with.”
Marra Kali Group Pty Ltd
Aug 2026
Google
“The service was professional, responsive, and efficient throughout my recent insurance claim. They took much of the stress and hard work off my shoulders, guided me through the process, and helped achieve a quick resolution. Communication was excellent, and I always felt supported and informed.”
Matt Blachford
Jul 2026
Trustpilot
“Thank you Shielded Insurance, what a positive experience and great outcome for my small business needs with full peace of mind. Professional and friendly customer service. Highly recommended.”
Mandy Mackay
Aug 2026
Google
“Have had a long and stressful challenge dealing with my insurer however it turns out that my insurance broker actually provides the help! Worth going through a broker that really knows their stuff.”
Ralph Bragg
Jul 2026
Google
“Tim Cantwell from the very first conversation has been a pleasure to deal with! Knows his stuff, responds instantly and is always available. First class customer service!!! A++ Thanks Tim!!!!”
James McKinlay
Apr 2026