Google
“Ben has been absolutely outstanding to work with. He saved Goulburn Transport a substantial amount of money, and we couldn’t be happier with the result. His professionalism, knowledge, and can-do attitude were first class from start to finish. Ben went above and beyond, made the whole process simple, and delivered real value for our business.”
Sean Toal
May 2026
Trustpilot
“In 40 years that I have owned property, Tamaia Singh has been the most professional insurance broker that I have had the pleasure to work with. Tamaia has gone above the call of duty to assist me and at end of the day I have a new cost effective landlord policy that I am extremely happy with. Tamaia was proactive, personable, very knowledgeable and was always contactable. …”
Paul A
Feb 2025
Google
“I had an excellent experience with Shielded Insurance Brokers, and especially with Dan who looked after my claim. The entire process was handled with professionalism, patience, and clear communication from start to finish… His support genuinely made a stressful situation much easier to manage, and thanks to his help my business was able to keep running without interruption.”
Grand Transport
Feb 2026
Trustpilot
“Great help, quick. Zac Incerti did an amazing job and obtained a really super competitive Landlord insurance quote. He made the process very easy, short stay cover policies are hard to organise, but he made it all simple. Forget hunting around, I recommend the team at Shielded.”
IPA Australia Section
Feb 2026
Google
“We as a business have entrusted Shielded insurance brokers for many years & will continue to do so. Their knowledge & expertise is exceptional & they go the extra mile no matter what. Great team, great service & always chasing the best deal!”
Matt P
Sep 2026
Trustpilot
“Zac was simply amazing to deal with for my home and landlord insurance. … I got in contact with Shielded Insurance and was connected with Zac. What a top-class experience, he had everything sorted in less than an hour and came back with an overall lower cost! Zac went above and beyond to help.”
Leisa KENNY
Jun 2025
Google
“We have been insured with Shielded for the last year and unfortunately had a break and enter and lost very valuable equipment. Alex Shipman and all the team at Shielded were excellent to deal with and managed my claim and had everything finalised fast. I’ve never had to make a claim like this and only ever heard bad stories so I assumed this was going to drag out for 6-9 months but I’d say we barely made it over 6 weeks. Very happy.”
ben archard
Aug 2026
Trustpilot
“Great customer service from Josh, easy to chat with, understood clearly what I was after in landlord insurance, and very quick in returning my emails on any questions I had, great asset to your team :)”
Maria
Jun 2025
Google
“I had quotes from previous brokers and the pricing was outrageous. Kharn was my contact at Shielded. He was a legend. Did the work. Got multiple quotes fast, he was on the phone ringing me about any additional questions the insurance companies required from our company so he could get the quotes completed promptly. Highly recommend.”
Tim Austin
Sep 2026
Trustpilot
“Mitchell from Shielded Insurance was tasked with securing building and landlord insurance. He was very efficient, professional and was able to get us a competitive quote.”
Gary
Sep 2025
Google
“The service was professional, responsive, and efficient throughout my recent insurance claim. They took much of the stress and hard work off my shoulders, guided me through the process, and helped achieve a quick resolution. Communication was excellent, and I always felt supported and informed.”
Matt Blachford
Jul 2026
Trustpilot
“Helped me to sort out my landlord insurance and process was so easy. Thank you”
Charith
Jul 2026
Google
“Have had a long and stressful challenge dealing with my insurer however it turns out that my insurance broker actually provides the help! Worth going through a broker that really knows their stuff.”
Ralph Bragg
Jul 2026
Google
“Tim Cantwell from the very first conversation has been a pleasure to deal with! Knows his stuff, responds instantly and is always available. First class customer service!!! A++ Thanks Tim!!!!”
James McKinlay
Apr 2026