Google
“Ben has been absolutely outstanding to work with. He saved Goulburn Transport a substantial amount of money, and we couldn’t be happier with the result. His professionalism, knowledge, and can-do attitude were first class from start to finish. Ben went above and beyond, made the whole process simple, and delivered real value for our business.”
Sean Toal
May 2026
Trustpilot
“I've been extremely happy with Shielded Insurance for my business public liability insurance. Their service has been professional, responsive and reassuring, giving me confidence that my business is properly protected. As a small business owner, having the right insurance cover is so important, and Shielded Insurance made the process straightforward and easy to understand.”
T H
Aug 2026
Google
“I had an excellent experience with Shielded Insurance Brokers, and especially with Dan who looked after my claim. The entire process was handled with professionalism, patience, and clear communication from start to finish… His support genuinely made a stressful situation much easier to manage, and thanks to his help my business was able to keep running without interruption.”
Grand Transport
Feb 2026
Trustpilot
“Great customer service. Sebastian took the time to understand exactly what I was looking for in relation to my business and public liability insurance. Thank you, Sebastian!”
Naomi Laree Walsh
Sep 2026
Google
“We as a business have entrusted Shielded insurance brokers for many years & will continue to do so. Their knowledge & expertise is exceptional & they go the extra mile no matter what. Great team, great service & always chasing the best deal!”
Matt P
Sep 2026
Trustpilot
“I used Shielded Insurance to arrange public liability insurance for my owner-builder project and had a great experience. The process was straightforward, communication was clear, and they made everything easy to understand. They were helpful, responsive, and found the right cover for what I needed. Highly recommend their service.”
Dragan Matic
Jun 2026
Google
“We have been insured with Shielded for the last year and unfortunately had a break and enter and lost very valuable equipment. Alex Shipman and all the team at Shielded were excellent to deal with and managed my claim and had everything finalised fast. I’ve never had to make a claim like this and only ever heard bad stories so I assumed this was going to drag out for 6-9 months but I’d say we barely made it over 6 weeks. Very happy.”
ben archard
Aug 2026
Trustpilot
“Shielded Insurance was easy and professional to deal with and Ben was friendly and helpful. He found me a very competitive public liability insurance policy quickly, and it was established over the phone there and then.”
Lars Mark Jensen
May 2026
Google
“I had quotes from previous brokers and the pricing was outrageous. Kharn was my contact at Shielded. He was a legend. Did the work. Got multiple quotes fast, he was on the phone ringing me about any additional questions the insurance companies required from our company so he could get the quotes completed promptly. Highly recommend.”
Tim Austin
Sep 2026
Trustpilot
“This is the first time I've purchased public liability insurance and was a bit in the dark about it. But Bradley made the whole process very easy and I've got a good price. Would recommend this company.”
Alison
Jun 2026
Google
“The service was professional, responsive, and efficient throughout my recent insurance claim. They took much of the stress and hard work off my shoulders, guided me through the process, and helped achieve a quick resolution. Communication was excellent, and I always felt supported and informed.”
Matt Blachford
Jul 2026
Trustpilot
“Fast turn-around on product liability insurance. Tricky underwriting caught others off-guard and caused delays, however Shielded delivered and provided the best deal amongst the rest. Though more importantly, they structured the policy to cover all bases and suit our needs. Highly recommended this team.”
Xcelerate Innovations Pty Ltd
Jul 2026
Google
“Have had a long and stressful challenge dealing with my insurer however it turns out that my insurance broker actually provides the help! Worth going through a broker that really knows their stuff.”
Ralph Bragg
Jul 2026
Google
“Tim Cantwell from the very first conversation has been a pleasure to deal with! Knows his stuff, responds instantly and is always available. First class customer service!!! A++ Thanks Tim!!!!”
James McKinlay
Apr 2026