Compare real estate agent professional indemnity insurance quotes from Australian brokers. PI cover for agents, property managers and auctioneers. Meets state licensing requirements. Free quotes from Shielded Insurance.
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Protection against claims of negligence, error or omission in your professional services, plus public liability and cyber
Specialist PI cover for real estate agents and property managers across Australia.
Real estate agents and property managers provide professional services that directly affect major financial decisions - buying, selling, leasing and managing property. When an agent provides incorrect information about a property, fails to disclose a material defect, mismanages a trust account, or negligently manages a rental property, the financial consequences for the client can be substantial. Professional indemnity insurance protects real estate agents and property managers against claims of professional negligence, misrepresentation and breach of duty. In several Australian states, PI insurance (or equivalent professional insurance) is a regulatory requirement for licensed agents, while industry bodies such as the Real Estate Institute in each state strongly recommend or require it as a condition of membership.
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We place professional indemnity cover every day, from sole practitioners and consultants to larger firms.
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We manage your renewals so your claims-made cover stays continuous, with no gaps for past work.
Notify a claim or circumstance 24/7. Our team deals with the insurer for you and guides you through the process.
“The claims experience was made so easy.” – Scott B., Google review
Real reviews from consultants, professionals and businesses we've insured across Australia.
“Ben has been absolutely outstanding to work with. He saved Goulburn Transport a substantial amount of money, and we couldn’t be happier with the result. His professionalism, knowledge, and can-do attitude were first class from start to finish. Ben went above and beyond, made the whole process simple, and delivered real value for our business.”
“Nick, the consultant who managed my requests, was professional, diligent, and went to great lengths to achieve a great premium for $2m PI & necessary PL cover. I operate a low turnover business as a semi-retired energy management consultant, therefore the need for insurance premium cost management is essential… I highly recommend Shielded Insurance and will certainly share my experience with my peers.”
“I had an excellent experience with Shielded Insurance Brokers, and especially with Dan who looked after my claim. The entire process was handled with professionalism, patience, and clear communication from start to finish… His support genuinely made a stressful situation much easier to manage, and thanks to his help my business was able to keep running without interruption.”
“The price of PI insurance was good given my planning business is a small operation. The office kept me up to speed with all the info and paperwork that I required and timing was excellent.”
“We as a business have entrusted Shielded insurance brokers for many years & will continue to do so. Their knowledge & expertise is exceptional & they go the extra mile no matter what. Great team, great service & always chasing the best deal!”
“Excellent follow up and competitive pricing achieved by Ben for PI insurance.”
“We have been insured with Shielded for the last year and unfortunately had a break and enter and lost very valuable equipment. Alex Shipman and all the team at Shielded were excellent to deal with and managed my claim and had everything finalised fast. I’ve never had to make a claim like this and only ever heard bad stories so I assumed this was going to drag out for 6-9 months but I’d say we barely made it over 6 weeks. Very happy.”
“Toby's service delivery was prompt, professional and he secured PL & PI insurance cover at a rate better than other quotes I had received elsewhere. He answered questions clearly and set a positive brokering experience. Thank you Toby!”
“I had quotes from previous brokers and the pricing was outrageous. Kharn was my contact at Shielded. He was a legend. Did the work. Got multiple quotes fast, he was on the phone ringing me about any additional questions the insurance companies required from our company so he could get the quotes completed promptly. Highly recommend.”
“We've been working with our broker for several years now and have always been very happy with their service. They made our cyber insurance renewal seamless and hassle-free, while securing us a great price. Professional, responsive and highly recommended!”
“The service was professional, responsive, and efficient throughout my recent insurance claim. They took much of the stress and hard work off my shoulders, guided me through the process, and helped achieve a quick resolution. Communication was excellent, and I always felt supported and informed.”
“Have had a long and stressful challenge dealing with my insurer however it turns out that my insurance broker actually provides the help! Worth going through a broker that really knows their stuff.”
“Tim Cantwell from the very first conversation has been a pleasure to deal with! Knows his stuff, responds instantly and is always available. First class customer service!!! A++ Thanks Tim!!!!”
Build the cover your practice needs. Mix and match on one quote.
Covers claims of negligence, breach of duty or professional error in your services or advice.
Quote PI coverCovers injury or property damage caused to third parties by your business activities.
Quote liabilityProtection against data breaches, hacking and cyberattacks affecting your business.
Quote cyber coverCovers directors and managers for wrongful acts and regulatory fines.
Get a quoteCovers fines and penalties from unintentional breaches of legislation.
Get a quoteBundled cover including property, equipment, theft, business interruption and liability.
Get a quoteWe arrange professional indemnity insurance for professionals across every industry. Select a category to learn more.
Questions about Real Estate Agent Professional Indemnity Insurance and General Enquiries
Requirements vary by state and territory. Several jurisdictions mandate PI insurance or equivalent professional insurance for licensed agents, and others strongly recommend it. Industry bodies such as the REIA and state REIs typically require PI cover as a condition of membership. Many franchise networks also mandate it. Regardless of the regulatory position in your state, PI insurance is considered essential given the professional liabilities real estate agents face.
For small to medium agencies, PI insurance typically costs between $1,500 and $4,000 per year. Larger agencies with higher revenue, property management operations and multiple offices can expect premiums from $5,000 to $15,000 or more. Premium depends on commission revenue, services provided, portfolio size and claims history. Request a free quote through Shielded for accurate pricing.
Yes, provided the policy specifically covers property management. This includes claims arising from negligent tenant selection, failure to maintain a property, bond handling errors, rent collection failures and lease administration. If your agency manages rental properties, confirm that property management is covered under your PI policy - some sales-focused policies may exclude or limit it.
Yes. A key function of real estate agent PI insurance is to cover claims for misleading or deceptive conduct under the Australian Consumer Law. These claims commonly arise from misrepresentation of property features, size, zoning, flood risk or building compliance. The policy covers defence costs and damages up to the policy limit.
PI insurance covers claims arising from your professional services - such as negligent advice, misrepresentation, or failure to disclose a defect. Public liability covers claims for bodily injury or property damage arising from your business operations - such as a visitor slipping at an open home or a sign falling on a car. Most agencies need both types of cover.
Some PI policies include cover for innocent trust account errors such as incorrect disbursements or administrative mistakes. However, deliberate misappropriation is excluded. For broader protection of client funds, consider whether your agency also needs fidelity or crime insurance. Trust account management is heavily regulated under state real estate legislation.
Generally no. If your agency provides formal property valuations (as opposed to market appraisals), this is typically a separate professional activity that requires its own PI cover. Certified practising valuers are regulated by their own professional bodies and have specific PI requirements. Market appraisals provided in the normal course of a listing are usually covered under agent PI.
As an employee, you are generally covered under your employer's PI policy for work performed within the scope of your employment. However, if you are a licensed agent operating as an independent contractor or running your own business, you need your own PI cover. Confirm your coverage status with your employer or principal.
Professional indemnity (PI) insurance protects professionals and businesses against claims arising from negligent acts, errors, omissions or breaches of professional duty in the provision of services or advice. It covers legal defence costs, settlements and damages awarded against you. PI insurance operates on a claims-made basis, meaning the policy in force when the claim is made responds – not the policy in force when the work was performed.
Any professional who provides advice, designs, recommendations or services to clients should carry PI insurance. This includes accountants, architects, engineers, lawyers, financial planners, mortgage brokers, IT consultants, real estate agents, builders, health practitioners, management consultants and many more. For many professions, PI insurance is mandatory under Australian legislation or industry body requirements.
PI insurance premiums depend on your profession, annual revenue or fee income, claims history, limit of indemnity required and the scope of services you provide. A sole practitioner consultant might pay $500 to $2,000 per year for $1M cover, while a mid-size engineering or accounting firm could pay $5,000 to $20,000+ for $5M to $10M cover. High-risk professions like financial planning or building design attract higher premiums.
PI insurance typically covers legal defence costs (solicitors, barristers, court fees), damages or settlements awarded to the claimant, investigation costs from regulatory bodies, breach of professional duty, negligent acts or omissions, unintentional breach of confidentiality, loss or damage to client documents, and defamation arising from professional activities. Cover extends to past work through retroactive dates.
Yes, for many regulated professions in Australia. Mandatory PI insurance requirements apply to solicitors, financial advisers (AFSL holders), mortgage brokers, accountants (registered tax agents), architects, building practitioners in most states, real estate agents, migration agents, customs brokers, and various health practitioners. Requirements vary by state and professional body – check your specific obligations.
Professional indemnity covers financial loss caused by your professional advice or services – for example, an accounting error that costs a client money. Public liability covers physical injury or property damage caused by your business operations – for example, a client tripping over a cable in your office. Most professionals need both, but they cover fundamentally different risks.
PI insurance operates on a 'claims-made' basis, meaning the policy that responds is the one in force when the claim is first made or notified – not the policy that was in force when the work was performed. This is why continuous, unbroken cover is essential. If you change insurers or let your policy lapse, you may lose cover for past work. Run-off cover is available for professionals who retire or close their practice.
The limit of indemnity you need depends on your contractual obligations, regulatory requirements and risk exposure. Many contracts require $1M, $2M, $5M or $10M minimum cover. Regulatory requirements vary by profession – for example, AFSL holders have specific minimums set by ASIC. Consider your largest client contracts and the potential financial impact of a claim when selecting your limit.
Contact us at Shielded Insurance on 1800 97 98 99 or your insurer directly. With PI insurance, early notification is critical – you must notify your insurer of any claim or circumstance that could give rise to a claim as soon as you become aware of it. Late notification can jeopardise your cover. Never admit liability or attempt to settle a claim without insurer approval.
We access a broad range of Australian domestic markets, specialist underwriting agencies and international capacity including Lloyd's of London syndicates. This allows us to place cover for standard professions through to complex or hard-to-place risks. As brokers, we compare multiple options to find competitive and suitable cover for your profession and risk profile.