Compare recruitment consultant professional indemnity insurance quotes from Australian insurers. Cover for candidate placement errors, reference check failures and client disputes. Free quotes from Shielded Insurance.
Trusted by 30,000+ clients Australia-wide
We aim to answer all calls within 3 seconds
Backed by our Price Promise
Protection against claims of negligence, error or omission in your professional services, plus public liability and cyber
Professional indemnity cover for recruitment agencies, labour hire firms and independent recruiters across Australia.
Recruitment consultants play a critical role in matching candidates to roles, conducting reference checks, verifying qualifications and providing workforce advice. When a placement goes wrong, a reference is missed, or a candidate misrepresents their credentials, the recruiter can face claims from both clients and candidates. Professional indemnity insurance protects recruitment consultants and staffing agencies against the financial consequences of these claims, covering legal defence costs, settlements and damages that could otherwise severely impact the business.
Three steps, and we do the legwork.
We go to 10+ insurers and specialist markets and come back with options that fit your profession. Same-day quotes available.
Pick the option that suits and we handle the paperwork.
Named #1 Top Brokerage 2025, trusted by 30,000+ clients, and with you long after the policy is sold.
We place professional indemnity cover every day, from sole practitioners and consultants to larger firms.
Named #1 Top Brokerage 2025 and rated 4.9/5 on Trustpilot and 4.7/5 on Google from over 12,000 reviews.
We manage your renewals so your claims-made cover stays continuous, with no gaps for past work.
Notify a claim or circumstance 24/7. Our team deals with the insurer for you and guides you through the process.
“The claims experience was made so easy.” – Scott B., Google review
Real reviews from consultants, professionals and businesses we've insured across Australia.
“Ben has been absolutely outstanding to work with. He saved Goulburn Transport a substantial amount of money, and we couldn’t be happier with the result. His professionalism, knowledge, and can-do attitude were first class from start to finish. Ben went above and beyond, made the whole process simple, and delivered real value for our business.”
“Nick, the consultant who managed my requests, was professional, diligent, and went to great lengths to achieve a great premium for $2m PI & necessary PL cover. I operate a low turnover business as a semi-retired energy management consultant, therefore the need for insurance premium cost management is essential… I highly recommend Shielded Insurance and will certainly share my experience with my peers.”
“I had an excellent experience with Shielded Insurance Brokers, and especially with Dan who looked after my claim. The entire process was handled with professionalism, patience, and clear communication from start to finish… His support genuinely made a stressful situation much easier to manage, and thanks to his help my business was able to keep running without interruption.”
“The price of PI insurance was good given my planning business is a small operation. The office kept me up to speed with all the info and paperwork that I required and timing was excellent.”
“We as a business have entrusted Shielded insurance brokers for many years & will continue to do so. Their knowledge & expertise is exceptional & they go the extra mile no matter what. Great team, great service & always chasing the best deal!”
“Excellent follow up and competitive pricing achieved by Ben for PI insurance.”
“We have been insured with Shielded for the last year and unfortunately had a break and enter and lost very valuable equipment. Alex Shipman and all the team at Shielded were excellent to deal with and managed my claim and had everything finalised fast. I’ve never had to make a claim like this and only ever heard bad stories so I assumed this was going to drag out for 6-9 months but I’d say we barely made it over 6 weeks. Very happy.”
“Toby's service delivery was prompt, professional and he secured PL & PI insurance cover at a rate better than other quotes I had received elsewhere. He answered questions clearly and set a positive brokering experience. Thank you Toby!”
“I had quotes from previous brokers and the pricing was outrageous. Kharn was my contact at Shielded. He was a legend. Did the work. Got multiple quotes fast, he was on the phone ringing me about any additional questions the insurance companies required from our company so he could get the quotes completed promptly. Highly recommend.”
“We've been working with our broker for several years now and have always been very happy with their service. They made our cyber insurance renewal seamless and hassle-free, while securing us a great price. Professional, responsive and highly recommended!”
“The service was professional, responsive, and efficient throughout my recent insurance claim. They took much of the stress and hard work off my shoulders, guided me through the process, and helped achieve a quick resolution. Communication was excellent, and I always felt supported and informed.”
“Have had a long and stressful challenge dealing with my insurer however it turns out that my insurance broker actually provides the help! Worth going through a broker that really knows their stuff.”
“Tim Cantwell from the very first conversation has been a pleasure to deal with! Knows his stuff, responds instantly and is always available. First class customer service!!! A++ Thanks Tim!!!!”
Build the cover your practice needs. Mix and match on one quote.
Covers claims of negligence, breach of duty or professional error in your services or advice.
Quote PI coverCovers injury or property damage caused to third parties by your business activities.
Quote liabilityProtection against data breaches, hacking and cyberattacks affecting your business.
Quote cyber coverCovers directors and managers for wrongful acts and regulatory fines.
Get a quoteCovers fines and penalties from unintentional breaches of legislation.
Get a quoteBundled cover including property, equipment, theft, business interruption and liability.
Get a quoteWe arrange professional indemnity insurance for professionals across every industry. Select a category to learn more.
Questions about Recruitment Consultant PI Insurance and General Enquiries
PI insurance is not universally mandated for recruitment consultants by law, but it is a practical requirement for operating in the industry. Many client contracts require it, and labour hire licensing schemes in Queensland, Victoria and South Australia may impose insurance conditions. Operating without PI cover exposes your business to significant financial risk from placement disputes.
Premiums typically range from $1,000 to $5,000 per year for small to mid-sized recruitment firms, depending on revenue, the type of recruitment (permanent, temporary or labour hire), industry sectors served and claims history. Labour hire businesses generally pay more due to higher exposure. Contact Shielded Insurance for a tailored quote.
Yes. If a client claims financial loss because a candidate you placed misrepresented their qualifications or experience and you failed to identify this during your vetting process, PI insurance covers the defence costs and any damages awarded. Strong reference checking and verification processes help prevent these claims.
PI insurance covers claims arising from your professional recruitment services, such as negligent placement or inadequate vetting. Public liability covers physical injury or property damage, such as a candidate being injured in your office. Recruitment agencies typically need both, and labour hire businesses also require workers compensation insurance for their labour hire workforce.
Many recruitment PI policies cover labour hire activities, but some exclude or limit this cover due to the additional exposure involved. Labour hire introduces risks related to workplace safety, worker supervision and vicarious liability that go beyond standard permanent placement. Ensure your policy explicitly covers labour hire if this is part of your business.
Some recruitment PI policies include cover for discrimination allegations made by candidates, while others exclude this or offer it as an optional extension. Given the frequency of discrimination complaints in the recruitment industry, this is an important coverage to check. Shielded Insurance can identify policies that include this protection.
Yes. PI insurance covers the business for the professional acts, errors and omissions of all employees, directors and partners acting within the scope of their employment. If one of your consultants fails to conduct a proper reference check or provides incorrect information to a client, the firm's PI policy responds.
Maintain a clean claims record, implement documented vetting and compliance procedures, use robust terms of business with clients, and demonstrate ongoing staff training. Higher excess levels can also reduce premiums. Working with Shielded Insurance to access multiple markets ensures you get competitive pricing for your risk profile.
Professional indemnity (PI) insurance protects professionals and businesses against claims arising from negligent acts, errors, omissions or breaches of professional duty in the provision of services or advice. It covers legal defence costs, settlements and damages awarded against you. PI insurance operates on a claims-made basis, meaning the policy in force when the claim is made responds – not the policy in force when the work was performed.
Any professional who provides advice, designs, recommendations or services to clients should carry PI insurance. This includes accountants, architects, engineers, lawyers, financial planners, mortgage brokers, IT consultants, real estate agents, builders, health practitioners, management consultants and many more. For many professions, PI insurance is mandatory under Australian legislation or industry body requirements.
PI insurance premiums depend on your profession, annual revenue or fee income, claims history, limit of indemnity required and the scope of services you provide. A sole practitioner consultant might pay $500 to $2,000 per year for $1M cover, while a mid-size engineering or accounting firm could pay $5,000 to $20,000+ for $5M to $10M cover. High-risk professions like financial planning or building design attract higher premiums.
PI insurance typically covers legal defence costs (solicitors, barristers, court fees), damages or settlements awarded to the claimant, investigation costs from regulatory bodies, breach of professional duty, negligent acts or omissions, unintentional breach of confidentiality, loss or damage to client documents, and defamation arising from professional activities. Cover extends to past work through retroactive dates.
Yes, for many regulated professions in Australia. Mandatory PI insurance requirements apply to solicitors, financial advisers (AFSL holders), mortgage brokers, accountants (registered tax agents), architects, building practitioners in most states, real estate agents, migration agents, customs brokers, and various health practitioners. Requirements vary by state and professional body – check your specific obligations.
Professional indemnity covers financial loss caused by your professional advice or services – for example, an accounting error that costs a client money. Public liability covers physical injury or property damage caused by your business operations – for example, a client tripping over a cable in your office. Most professionals need both, but they cover fundamentally different risks.
PI insurance operates on a 'claims-made' basis, meaning the policy that responds is the one in force when the claim is first made or notified – not the policy that was in force when the work was performed. This is why continuous, unbroken cover is essential. If you change insurers or let your policy lapse, you may lose cover for past work. Run-off cover is available for professionals who retire or close their practice.
The limit of indemnity you need depends on your contractual obligations, regulatory requirements and risk exposure. Many contracts require $1M, $2M, $5M or $10M minimum cover. Regulatory requirements vary by profession – for example, AFSL holders have specific minimums set by ASIC. Consider your largest client contracts and the potential financial impact of a claim when selecting your limit.
Contact us at Shielded Insurance on 1800 97 98 99 or your insurer directly. With PI insurance, early notification is critical – you must notify your insurer of any claim or circumstance that could give rise to a claim as soon as you become aware of it. Late notification can jeopardise your cover. Never admit liability or attempt to settle a claim without insurer approval.
We access a broad range of Australian domestic markets, specialist underwriting agencies and international capacity including Lloyd's of London syndicates. This allows us to place cover for standard professions through to complex or hard-to-place risks. As brokers, we compare multiple options to find competitive and suitable cover for your profession and risk profile.