Aged Care Facility Insurance

A small residential aged care home with 30 to 50 beds might pay $25,000 to $60,000 per year for a comprehensive insurance program. Larger facilities with 100 or more beds, high-care services and dementia units can pay $80,000 to $200,000 or more. Retirement villages with independent living units typically pay less per unit. Shielded compares options across our full insurer panel.

Yes. Public liability and professional indemnity cover claims arising from resident falls. Public liability applies where the fall results from a premises hazard such as a wet floor or loose carpet. Professional indemnity applies where the fall is alleged to result from inadequate supervision, care planning failures or failure to implement fall prevention strategies.

Yes. Insurers consider your facility's accreditation status, compliance history with Aged Care Quality Standards, and any sanctions or notices from the Aged Care Quality and Safety Commission. Facilities with strong compliance records and robust clinical governance frameworks receive more competitive terms.

Business interruption cover provides for the additional costs of relocating residents to alternative facilities following an insured event such as fire or flood. This includes the cost of temporary placement, transport and any additional staffing. Lost bed fee revenue during the closure and recovery period is also covered.

Yes. Professional indemnity cover protects against claims arising from medication errors, including incorrect dosage, wrong medication, missed doses and adverse drug interactions. Documented medication management procedures, double-checking protocols and electronic medication management systems strengthen your risk profile.

Retirement villages operate under different legislation to residential aged care and may require a tailored insurance program. Key covers include building insurance, common area liability, management liability for the village operator, and potentially body corporate-style cover if the village has a community titles structure. Shielded can structure programs for both aged care homes and retirement villages.

Yes. Shielded regularly places insurance for multi-site aged care operators with facilities across multiple states and territories. We work with CGU, QBE, Zurich, Vero, Hollard, Allianz and AIG to structure portfolio programs that provide consistent cover across all locations, consolidated claims management and competitive volume-based pricing.

Commercial property insurance covers a wide range of property types including office buildings, retail shops, warehouses, factories, shopping centres, hotels, motels, restaurants, cafes, medical centres, child care centres, gyms, salons, laundromats, churches, petrol stations, mixed-use developments and more. Whether you own a single tenancy or a multi-storey complex, we tailor cover to match your property.

Premiums vary based on building value, location, construction type, tenant occupation and risk profile. A small retail shop may cost $1,500 to $4,000 per year, a standard office building $3,000 to $10,000, and a large warehouse or industrial property $5,000 to $25,000+. High-risk tenancies (restaurants, manufacturing) attract higher premiums. Request a free quote through Shielded for an accurate indication.

Commercial building insurance covers the physical structure including walls, roof, floors, fixed fixtures, common areas, car parks, fencing and services (electrical, plumbing, HVAC) against fire, storm, flood, impact damage, malicious damage, theft and accidental damage. It typically also covers demolition and removal costs, professional fees (architects, engineers) and compliance with current building codes when rebuilding.

If you own a commercial building and lease it to tenants, you need commercial landlord insurance. This covers the building structure, landlord's contents (common area furnishings, HVAC systems), public liability for common areas, loss of rental income if the building is uninhabitable after an insured event, and plate glass. Your tenants are responsible for insuring their own contents, stock and fit-out.

Loss of rental income (also called business interruption for landlords) provides replacement income if your commercial property becomes uninhabitable after an insured event such as fire, storm or flood. It covers the rental income you would have received during the repair or rebuild period, typically for up to 12 or 24 months. This is essential for property investors who rely on rental returns.

Plate glass cover is usually an optional add-on, not included in the base building policy. It covers the cost of replacing glass shop fronts, windows, doors, display cases and signage glass that is accidentally broken or vandalised. For retail properties with large glass frontages, this is an important cover to include.

Generally, the landlord insures the building structure, common areas and landlord's fixtures. Tenants are responsible for insuring their own contents, stock, fit-out, trade fixtures and their own public liability. Most commercial leases clearly define these responsibilities. As a landlord, ensure your lease requires tenants to hold adequate insurance and provide certificates of currency.

Contact us at Shielded Insurance on 1800 97 98 99 or reach out to your insurer directly. We recommend notifying us as soon as possible after damage occurs, documenting everything with photos, securing the premises to prevent further damage, and keeping records of all emergency repair costs.

We compare quotes from leading Australian commercial property insurers including CGU, QBE, Zurich, Vero, Hollard, Allianz, AIG and others. The best insurer depends on your property type, construction, tenant occupation and risk profile. As brokers, we do the comparison work to find competitive and suitable cover for your property.

Review your policy annually at renewal, or whenever there are significant changes such as new tenants, renovations, extensions, changes in building use, or updated valuations. Building replacement costs increase over time – if your sum insured does not keep pace with construction cost inflation, you risk being underinsured at claim time. We recommend a professional building valuation every 3 to 5 years.