Strata Insurance

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Compare strata insurance quotes from leading Australian insurers. Cover for common property, building replacement, liability, lot owner improvements and office bearers. Free quotes from Shielded Insurance.

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Strata Insurance

Tailored strata insurance for residential and commercial schemes across Australia.

Strata insurance protects the shared building and common property of a strata-titled complex, whether it is a residential apartment block, townhouse development, commercial office building or mixed-use scheme. In every Australian state and territory, legislation requires owners corporations (also called bodies corporate) to hold adequate building insurance. Getting the right level of cover at a competitive premium is one of the most important responsibilities a strata committee faces each year.

What Does Strata Insurance Cover?

  • Building Replacement: Covers the full replacement cost of the building structure, including walls, roofing, floors, windows, balconies, stairwells and fixed installations such as lifts and fire systems, against fire, storm, flood, earthquake, impact damage and other insured events.
  • Common Property: Protects shared areas including foyers, hallways, car parks, pools, gardens, gyms, laundry facilities and fencing.
  • Lot Owner Improvements: Many strata policies extend cover to internal improvements made by individual lot owners, such as renovated kitchens and bathrooms, up to a specified limit per lot.
  • Public Liability: Covers the owners corporation against claims from injuries or property damage occurring in common areas. Most policies provide $20M of cover as standard.
  • Office Bearers Liability: Protects committee members and the strata manager against personal liability for decisions made in their official capacity.
  • Voluntary Workers: Covers injury to volunteers undertaking work for the owners corporation, such as garden maintenance days.

How Strata Insurance Premiums Are Calculated
Premiums for strata insurance are influenced by several factors:

  • Building Sum Insured: The total replacement value of the building is the largest driver of premium. Underinsurance is a common issue in strata, so regular valuations are essential.
  • Construction Type: Timber-framed buildings generally attract higher premiums than concrete or brick construction. Buildings with known defects, such as combustible cladding, may face significant loadings.
  • Location: Flood zones, cyclone regions and coastal exposure all increase premiums. North Queensland strata schemes regularly face premiums two to five times higher than equivalent buildings in southern capitals.
  • Number of Lots: Larger schemes with more lots typically pay higher total premiums but lower per-lot costs.
  • Claims History: A scheme with frequent water damage or storm claims will face higher renewal premiums. A clean claims record over three to five years improves your market position.
  • Building Age & Condition: Older buildings, particularly those with ageing plumbing or electrical systems, may attract higher premiums due to increased water damage and fire risk.

Common Strata Insurance Exclusions
Strata policies typically exclude gradual deterioration and lack of maintenance, wear and tear, damage caused by building defects (unless a defects endorsement is purchased), individual lot contents and personal belongings, and damage from unapproved renovations. It is critical that the strata committee maintains the building to a reasonable standard, as insurers may decline claims where poor maintenance contributed to the loss.

Strata Valuations and Underinsurance
Underinsurance remains the single largest risk facing Australian strata schemes. Building costs have risen sharply in recent years, and many schemes carry sums insured that are 20 to 40 per cent below actual replacement cost. Most state legislation requires the building to be insured for full replacement value, including demolition, debris removal, professional fees and compliance upgrades. A qualified strata valuation should be obtained every three to five years, with annual indexation applied between valuations. Shielded can connect you with accredited valuers through our broker network.

Residential vs Commercial Strata Insurance
Residential strata schemes and commercial strata schemes share the same core structure but differ in several areas. Commercial schemes typically require higher public liability limits, may need machinery breakdown cover for lifts and HVAC systems, and often include glass and signage cover for retail tenancies. Mixed-use buildings combining residential lots with ground-floor retail or office space require policies that address both occupancy types and the additional liability exposures that come with commercial tenants and public foot traffic.

How Shielded Helps Strata Committees
Shielded works with a panel of leading insurers including CGU, QBE, Zurich, Vero, Hollard, Allianz and AIG to source competitive strata insurance quotes. We handle the full process from gathering building details and claims history, obtaining multiple quotes, presenting a clear comparison to your committee, and managing claims when they arise. Whether you manage a 6-lot townhouse complex or a 200-lot high-rise, our brokers tailor cover to your scheme's specific risk profile.

How do you get started?

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Cover Options

We can provide different levels of cover for commercial property owners

Building(s)

Protection for your building(s) and structures.

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Public Liability

Protection for third party property damage or personal injury.

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Loss of Income

Protection for loss of rental income due to an insured event.

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Machinery Breakdown

Protection for building plant - lifts, HVAC, fire systems.

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Plate Glass

Protection for glass windows, panels and doors.

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Contents

Protection for landlord contents within the building.

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Types of Commercial Property Insurance

We insure all types of commercial properties across Australia. Select a category to learn more.

Frequently Asked Questions

Questions about Strata Insurance and General Enquiries

Is strata insurance compulsory in Australia?

Yes. Every state and territory requires owners corporations to hold building insurance for the full replacement value of the common property and building structure. The specific legislative requirements vary by jurisdiction, but failure to maintain adequate cover exposes committee members to personal liability.

How much does strata insurance cost?

Premiums vary widely depending on building value, location, construction type and claims history. A small townhouse complex of 6 to 10 lots might pay $3,000 to $8,000 per year, while a mid-rise apartment block of 50 lots could pay $25,000 to $80,000. High-rise buildings and schemes in cyclone-prone regions pay significantly more. Shielded can provide a tailored quote based on your scheme's details.

What is the difference between strata insurance and landlord insurance?

Strata insurance covers the building structure and common property on behalf of the owners corporation. Landlord insurance is a separate policy taken out by an individual lot owner to cover their rental income, tenant damage, contents within their lot and personal liability as a landlord. Both policies are needed if you own an investment property within a strata scheme.

Does strata insurance cover water damage from burst pipes?

Yes, most strata policies cover sudden and accidental water damage from burst pipes, leaking appliances and overflowing fixtures. However, damage resulting from gradual deterioration, lack of maintenance or known pre-existing leaks is typically excluded. Regular plumbing maintenance helps prevent both claims and premium increases.

What is office bearers liability and do we need it?

Office bearers liability protects strata committee members and the strata manager against personal liability for allegations of mismanagement, negligent decisions or breach of duty. It is strongly recommended for every scheme and is included in most strata insurance packages. Without it, committee members could face personal legal costs if a dispute escalates.

How often should we get a strata building valuation?

Industry best practice is to obtain a full replacement cost valuation every three to five years, with annual indexation applied between valuations. Given recent construction cost increases, schemes that have not been revalued in the last three years are likely underinsured. Your Shielded broker can recommend accredited valuers in your area.

Can we reduce our strata insurance premium?

Yes. Strategies include maintaining a clean claims history, increasing the excess on lower-value claim types like water damage, investing in building maintenance and upgrades, installing security and fire detection systems, and having your broker market the policy to multiple insurers each renewal. Shielded compares options across CGU, QBE, Zurich, Vero, Hollard, Allianz and AIG to find the most competitive premium.

Does strata insurance cover combustible cladding?

Coverage for buildings with combustible cladding has become increasingly restricted. Some insurers will provide cover with specific exclusions or higher excesses related to cladding fires, while others may decline to quote altogether. If your building has been identified in a cladding audit, discuss your options with Shielded early in the renewal process so we can identify insurers willing to provide cover.

What types of properties can be insured under commercial property insurance?

Commercial property insurance covers a wide range of property types including office buildings, retail shops, warehouses, factories, shopping centres, hotels, motels, restaurants, cafes, medical centres, child care centres, gyms, salons, laundromats, churches, petrol stations, mixed-use developments and more. Whether you own a single tenancy or a multi-storey complex, we tailor cover to match your property.

How much does commercial property insurance cost in Australia?

Premiums vary based on building value, location, construction type, tenant occupation and risk profile. A small retail shop may cost $1,500 to $4,000 per year, a standard office building $3,000 to $10,000, and a large warehouse or industrial property $5,000 to $25,000+. High-risk tenancies (restaurants, manufacturing) attract higher premiums. Request a free quote through Shielded for an accurate indication.

What does commercial building insurance cover?

Commercial building insurance covers the physical structure including walls, roof, floors, fixed fixtures, common areas, car parks, fencing and services (electrical, plumbing, HVAC) against fire, storm, flood, impact damage, malicious damage, theft and accidental damage. It typically also covers demolition and removal costs, professional fees (architects, engineers) and compliance with current building codes when rebuilding.

Do I need landlord insurance or commercial property insurance?

If you own a commercial building and lease it to tenants, you need commercial landlord insurance. This covers the building structure, landlord's contents (common area furnishings, HVAC systems), public liability for common areas, loss of rental income if the building is uninhabitable after an insured event, and plate glass. Your tenants are responsible for insuring their own contents, stock and fit-out.

What is loss of rental income cover?

Loss of rental income (also called business interruption for landlords) provides replacement income if your commercial property becomes uninhabitable after an insured event such as fire, storm or flood. It covers the rental income you would have received during the repair or rebuild period, typically for up to 12 or 24 months. This is essential for property investors who rely on rental returns.

Is plate glass cover included in commercial property insurance?

Plate glass cover is usually an optional add-on, not included in the base building policy. It covers the cost of replacing glass shop fronts, windows, doors, display cases and signage glass that is accidentally broken or vandalised. For retail properties with large glass frontages, this is an important cover to include.

Who is responsible for insurance - the landlord or the tenant?

Generally, the landlord insures the building structure, common areas and landlord's fixtures. Tenants are responsible for insuring their own contents, stock, fit-out, trade fixtures and their own public liability. Most commercial leases clearly define these responsibilities. As a landlord, ensure your lease requires tenants to hold adequate insurance and provide certificates of currency.

Who do I contact to make a claim?

Contact us at Shielded Insurance on 1800 97 98 99 or reach out to your insurer directly. We recommend notifying us as soon as possible after damage occurs, documenting everything with photos, securing the premises to prevent further damage, and keeping records of all emergency repair costs.

Which insurers does Shielded compare for commercial property?

We compare quotes from leading Australian commercial property insurers including CGU, QBE, Zurich, Vero, Hollard, Allianz, AIG and others. The best insurer depends on your property type, construction, tenant occupation and risk profile. As brokers, we do the comparison work to find competitive and suitable cover for your property.

How often should I review my commercial property insurance?

Review your policy annually at renewal, or whenever there are significant changes such as new tenants, renovations, extensions, changes in building use, or updated valuations. Building replacement costs increase over time - if your sum insured does not keep pace with construction cost inflation, you risk being underinsured at claim time. We recommend a professional building valuation every 3 to 5 years.