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Commercial Tenant Insurance

Compare commercial tenant insurance quotes from CGU, QBE, Zurich, Vero, Hollard, Allianz and AIG. Cover for fit-out, contents, glass, liability and business interruption. Free quotes from Shielded Insurance.

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Commercial Tenant Insurance

Tailored insurance for commercial tenants leasing retail, office and industrial premises across Australia.

If you lease commercial premises for your business, your landlord's building insurance does not protect your fit-out, stock, equipment or liability. Most commercial leases in Australia require tenants to hold specific insurance covers as a condition of the lease. Commercial tenant insurance packages these obligations into a single policy, protecting your business assets and ensuring you meet your contractual requirements without gaps or overlaps.

What Does Commercial Tenant Insurance Cover?

  • Tenant Fit-Out: Covers the cost of reinstating your shop fit-out, partitioning, flooring, lighting, signage and other leasehold improvements if damaged by fire, storm, water damage, impact or malicious damage.
  • Contents and Stock: Protects business contents including furniture, fixtures, equipment, computers, stock and inventory held at the premises.
  • Glass: Covers replacement of plate glass shopfronts, display windows, mirrors and glass signage. Many leases require tenants to insure all glass within their tenancy.
  • Public Liability: Covers claims from customers, visitors or members of the public injured at or in connection with your premises. Most leases require a minimum of $10M to $20M of cover.
  • Business Interruption: Covers lost revenue and ongoing expenses if your business cannot trade due to an insured event such as fire or storm damage to the premises.
  • Theft and Burglary: Covers loss of contents, stock and cash following break-in or attempted break-in at the premises.

Understanding Your Lease Insurance Obligations
Almost every commercial lease in Australia contains an insurance clause requiring the tenant to hold specific covers. Common requirements include public liability of $10M to $20M, plate glass insurance for any glass forming part of the tenancy, insurance over the tenant's fit-out and contents, and workers compensation if you employ staff. Some leases also require tenants to note the landlord's interest on the policy. Failure to comply with lease insurance clauses can constitute a breach of lease, potentially giving the landlord grounds for termination. At Shielded, we review your lease to ensure your insurance program meets every requirement.

What Affects Commercial Tenant Insurance Premiums?
Premiums are influenced by:

  • Fit-Out and Contents Value: The total sum insured for your fit-out, contents and stock is the primary premium driver.
  • Business Type: A low-risk professional office tenant will pay less than a restaurant or manufacturing tenant due to differing fire, liability and theft risk profiles.
  • Location: Premises in high-crime areas, flood zones or older buildings may attract higher premiums.
  • Revenue (for Business Interruption): Business interruption premiums are based on your annual revenue or gross profit and the indemnity period selected.
  • Security: Premises with alarm systems, CCTV, security grilles and deadlocks may qualify for premium discounts.
  • Claims History: A clean claims record results in more competitive premiums across all sections.

Common Gaps in Tenant Insurance
Many commercial tenants make the mistake of insuring only what they think they own, overlooking items they are responsible for under the lease. Fit-out items such as air conditioning units, carpet, partitioning and ceiling tiles are often the tenant's responsibility even though they appear to be part of the building. Similarly, tenants frequently underinsure for business interruption by failing to account for the time needed to reinstate a fit-out after a major loss. A proper broker review ensures nothing falls through the cracks.

Landlord vs Tenant Insurance Responsibilities
The landlord's building insurance covers the base building structure, common areas and landlord's fixtures. It does not cover the tenant's fit-out, contents, stock, glass, or liability arising from the tenant's business operations. There is a clear dividing line between landlord and tenant responsibilities, and any ambiguity should be resolved by reviewing the lease and obtaining a broker's advice. Where the lease is silent on a particular item, the safest approach is for the tenant to insure it.

How Shielded Supports Commercial Tenants
Shielded places commercial tenant insurance through leading Australian insurers including CGU, QBE, Zurich, Vero, Hollard, Allianz and AIG. We review your lease obligations, identify the covers you need, and source competitive quotes that comply with your landlord's requirements. Whether you occupy a single retail shop or multiple tenancies across different sites, we build a program that protects your business and satisfies your lease.

How do you get started?

Three steps, and we do the legwork.

1

Start a quote.

Fill the quote form above, or call us on 1800 97 98 99.

2

We compare the market.

We go to 10+ insurers and come back with options that fit your property and tenants. Same-day quotes available.

3

You're covered.

Pick the option that suits and we handle the paperwork.

Why choose Shielded

Named #1 Top Brokerage 2025, trusted by 30,000+ clients, and with you long after the policy is sold.

Property specialists

We insure commercial buildings every day, from a single shopfront to multi-tenancy office and industrial complexes.

Award-winning & highly reviewed

Named #1 Top Brokerage 2025 and rated 4.9/5 on Trustpilot and 4.7/5 on Google from over 12,000 reviews.

We handle renewals

We manage your renewals and keep your cover up to date as tenants, fit-outs and building values change.

In your corner at claim time

Notify a claim 24/7. Our team deals with the insurer for you, so you can get your property back on its feet.

“The claims experience was made so easy.” – Scott B., Google review

What property owners say about us

Real reviews from landlords, property owners and businesses we've insured across Australia.

Cover Options

Build the cover your property needs. Mix and match on one quote.

Building

Protects the structure, fixtures, common areas, car parks and services against fire, storm, flood, impact and malicious or accidental damage.

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Public Liability

Covers claims for injury or property damage in common areas and building surrounds.

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Loss of Rental Income

Replaces rental income if your property becomes unusable after an insured event.

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Machinery Breakdown

Covers failure of lifts, HVAC, fire systems and other building plant.

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Plate Glass

Covers replacement of glass shopfronts, windows, doors and display cases.

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Landlord Contents

Covers common area furnishings, HVAC, lifts, fire safety equipment and other landlord-owned items.

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Types of Commercial Property Insurance

We insure all types of commercial properties across Australia. Select a category to learn more.

Frequently Asked Questions

Questions about Commercial Tenant Insurance and General Enquiries

What insurance does a commercial tenant need in Australia?

At a minimum, most commercial tenants need public liability, contents and fit-out cover, and glass insurance. Many leases also require business interruption cover and workers compensation. The specific requirements are set out in your lease agreement, and Shielded can review your lease to ensure full compliance.

How much does commercial tenant insurance cost?

A basic commercial tenant package for a small retail or office tenancy typically costs between $1,200 and $4,000 per year. Tenancies with higher fit-out values, large stock holdings or hospitality operations will pay more. Shielded compares quotes from CGU, QBE, Zurich, Vero, Hollard, Allianz and AIG to find the best price for your situation.

Does my landlord's insurance cover my fit-out?

No. Your landlord's building policy covers the base building structure and common areas only. Your fit-out, including partitioning, flooring, lighting, signage and any other leasehold improvements you have installed, is your responsibility to insure.

What happens if I do not hold the insurance required by my lease?

Failing to hold the insurance specified in your lease is a breach of the lease terms. Your landlord may issue a breach notice requiring you to obtain the cover within a specified period, and persistent non-compliance could provide grounds for lease termination. It is far simpler and cheaper to maintain the required covers from the outset.

Do I need glass insurance as a tenant?

Most retail and commercial leases require the tenant to insure all glass forming part of their tenancy, including shopfront windows, display glass and internal glass partitions. A single plate glass panel can cost $2,000 to $5,000 or more to replace, so this cover is well worth carrying.

What is business interruption insurance for tenants?

Business interruption insurance covers your lost revenue and ongoing expenses (such as rent, wages and loan repayments) if an insured event prevents you from trading. For tenants, a major fire or flood could mean months of lost trade while the fit-out is reinstated. The indemnity period should be long enough to cover a realistic worst-case rebuild scenario.

Can I get commercial tenant insurance for multiple sites?

Yes. Shielded regularly arranges multi-site tenant insurance programs that cover all your locations under a single policy. This simplifies administration, ensures consistent cover across sites and often results in better premium rates than insuring each tenancy separately.

Does commercial tenant insurance cover theft by employees?

Standard commercial tenant policies cover theft following forcible entry by external parties. Employee theft (also known as fidelity cover) is typically not included automatically but can be added as an optional extension. If you handle cash or high-value stock, discuss fidelity cover options with your Shielded broker.

What types of properties can be insured under commercial property insurance?

Commercial property insurance covers a wide range of property types including office buildings, retail shops, warehouses, factories, shopping centres, hotels, motels, restaurants, cafes, medical centres, child care centres, gyms, salons, laundromats, churches, petrol stations, mixed-use developments and more. Whether you own a single tenancy or a multi-storey complex, we tailor cover to match your property.

How much does commercial property insurance cost in Australia?

Premiums vary based on building value, location, construction type, tenant occupation and risk profile. A small retail shop may cost $1,500 to $4,000 per year, a standard office building $3,000 to $10,000, and a large warehouse or industrial property $5,000 to $25,000+. High-risk tenancies (restaurants, manufacturing) attract higher premiums. Request a free quote through Shielded for an accurate indication.

What does commercial building insurance cover?

Commercial building insurance covers the physical structure including walls, roof, floors, fixed fixtures, common areas, car parks, fencing and services (electrical, plumbing, HVAC) against fire, storm, flood, impact damage, malicious damage, theft and accidental damage. It typically also covers demolition and removal costs, professional fees (architects, engineers) and compliance with current building codes when rebuilding.

Do I need landlord insurance or commercial property insurance?

If you own a commercial building and lease it to tenants, you need commercial landlord insurance. This covers the building structure, landlord's contents (common area furnishings, HVAC systems), public liability for common areas, loss of rental income if the building is uninhabitable after an insured event, and plate glass. Your tenants are responsible for insuring their own contents, stock and fit-out.

What is loss of rental income cover?

Loss of rental income (also called business interruption for landlords) provides replacement income if your commercial property becomes uninhabitable after an insured event such as fire, storm or flood. It covers the rental income you would have received during the repair or rebuild period, typically for up to 12 or 24 months. This is essential for property investors who rely on rental returns.

Is plate glass cover included in commercial property insurance?

Plate glass cover is usually an optional add-on, not included in the base building policy. It covers the cost of replacing glass shop fronts, windows, doors, display cases and signage glass that is accidentally broken or vandalised. For retail properties with large glass frontages, this is an important cover to include.

Who is responsible for insurance – the landlord or the tenant?

Generally, the landlord insures the building structure, common areas and landlord's fixtures. Tenants are responsible for insuring their own contents, stock, fit-out, trade fixtures and their own public liability. Most commercial leases clearly define these responsibilities. As a landlord, ensure your lease requires tenants to hold adequate insurance and provide certificates of currency.

Who do I contact to make a claim?

Contact us at Shielded Insurance on 1800 97 98 99 or reach out to your insurer directly. We recommend notifying us as soon as possible after damage occurs, documenting everything with photos, securing the premises to prevent further damage, and keeping records of all emergency repair costs.

Which insurers does Shielded compare for commercial property?

We compare quotes from leading Australian commercial property insurers including CGU, QBE, Zurich, Vero, Hollard, Allianz, AIG and others. The best insurer depends on your property type, construction, tenant occupation and risk profile. As brokers, we do the comparison work to find competitive and suitable cover for your property.

How often should I review my commercial property insurance?

Review your policy annually at renewal, or whenever there are significant changes such as new tenants, renovations, extensions, changes in building use, or updated valuations. Building replacement costs increase over time – if your sum insured does not keep pace with construction cost inflation, you risk being underinsured at claim time. We recommend a professional building valuation every 3 to 5 years.

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